Gift Wellness
Share delicious and nutritious plant-based recipes with someone you love.
FAQs
How does gifting the PUL App work?
When you purchase a gift card, you'll get an email with a PDF that includes a unique access code that can be redeemed once. You can print this PDF to give a thoughtful physical gift or email it to the recipient for a convenient virtual option. The recipient can then redeem the code in the PUL App on their mobile device to activate their subscription. The subscription begins from the date they redeem it online, not the date of purchase.
Do PUL App gift cards expire?
No, PUL App gift cards never expire. You can redeem the code whenever youâre ready!
Can I use a gift card if I already have an active subscription?
No, you can only redeem a gift card if you don't have an active subscription. You can redeem a gift card after your existing subscription has ended. Make sure you are logged in with the same PUL account when activating the gift card to apply it to the correct account.
How do I see when my subscription ends?
To check when your subscription ends or renews, open the PUL App, go to the "Me" tab, and tap "Manage Subscription." This will redirect you to either the Apple App Store or Google Play Store, where you can manage your subscription and view its details. If you used a gift card instead, the App will tell you when your access expires. Kindly note that subscriptions from gift cards do not automatically renew.
How do I redeem my gift card?
To redeem a gift card, download the PUL App, and use a method of your choice to sign in or to create a new account. Then, on the subscription page, scroll down and press "use a gift card code" and enter your unique access code. This will grant you immediate access!
Can I gift myself a gift card?
Absolutely! Treat yourself to some well-deserved deliciousness.
What happens if I lose my gift card?
If you canât locate the email with your gift card, please check your junk folder or contact our support team at support@pickuplimes.com with a copy of your proof of purchase. Weâll do our best to help you recover your code. Please note though, we cannot take responsibility for codes that are lost, stolen, or used without authorization.
Is the gift card refundable?
Gift cards are regretfully non-refundable. You can find the complete Terms & Conditions for PUL App gift card purchases here.
Visit the support page for more FAQs