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FAQs
How much does the Pick Up Limes mobile app cost?
We offer both monthly and yearly subscriptions, each with a free trial for new users. If you're in the US, the cost is $5.49 per month or $39.99 per year (saving you 40% yearly). We also adjust our pricing for different currencies to accommodate economic conditions. For instance, in India, the subscription is just $1.99 per month or $14.99 per year. See the subscription page within the app for the price in your region.
Can I use the Pick Up Limes mobile app on multiple devices?
Yes! Subscriptions purchased via the Apple App Store or Google Play Store are accessible on all mobile or tablet devices linked to your Apple or Google ID. For app subscriptions purchased through our website, you can access your account details using this link, or on your device by logging in through the app using the same email credentials.
Is the Pick Up Limes mobile app available on Android?
Yes! The Android version of the Pick Up Limes mobile app is now live on Google Play.
Is the Pick Up Limes mobile app only meant for those who are plant-based or vegan?
While the Pick Up Limes mobile app is tailored for plant-based lifestyles, it's designed so that it can be enjoyed by all. This includes an abundance of carefully crafted recipes, cook-along features, Nourish planner, nutrition information, and a grocery list generator. For those who prefer private non-plant-based items on their profile, the app allows manual item additions, and to enhance user experience there are exciting features like a barcode scanner to streamline adding personal items. We hope that if you do choose to include more plants in your life, our recipes and nutrition information help you feel more confident in doing so ☺️
Are subscriptions auto-renewed?
Yes, subscriptions auto-renew but can be cancelled at any time. If you purchased a subscription through the Apple App Store or Google Play, you can cancel the subscription directly through their app stores. If you subscribed through the Pick Up Limes website, you can cancel it by logging into your account on our website using this link. To easily manage your subscription, tap the "Manage Subscription" button under the "Me" tab in the app. This will redirect you to the appropriate platform. Kindly note that cancelled subscriptions will remain active until the subscription end date. We recommend cancelling subscriptions at least 48 hours before the renewal date to avoid undesired charges.
Can I gift the Pick Up Limes mobile app?
Yes, you can! Simply follow the steps described here.
How does the Pick Up Limes mobile app determine how many colourful Nourish orbs I need in a day?
The daily Nourish goals - indicated by the colorful Nourish orbs - are determined by energy requirements which are auto-calculated based on your biometrics (weight, height, age, etc.). Our nutrition team determined the relationship between the orbs and energy requirements through a rigorous review of plant-based literature and an in-depth numerical analysis of thousands of meal plans. To override the suggestions and customize orbs to your preference, you can input custom energy requirements, or input a manual target for the orbs. You can also hide the Nourish orbs from appearing in the meal planner in "nutrition settings" if desired
I'm allergic to nuts/gluten, do you have any recipes for me?
Absolutely! By visiting our recipe index page you can filter based on your allergens or intolerances. The common allergens that can be filtered out are soy, peanut, tree nut, sesame, and gluten.
Do I have to count calories or track nutrients?
Absolutely not! We believe that focusing on numbers can harm our relationship with food. Instead, our philosophy is to Nourish the Cells and the Soul. If desired, rather than tracking numbers the nourish orbs can provide a general structure to promote nutrient adequacy in plant-based lifestyles. We recognize that everyone is different, though, and to support a positive relationship with food, the Nourish Cell and nutrient information can also be hidden on the App.
How many recipes are included in the Pick Up Limes mobile app?
There are over 1300 recipes in the app, including over 900 exclusive recipes that you won't find here on the Pick Up Limes website!
Can I use the Pick Up Limes app if I want to lose or gain weight?
Here at PUL, our goal is to aim for sustainable, long-term lifestyle choices that support our overall health and well-being. We believe that weight is just a number (that commonly changes over time!) and encourage focusing on wholesome behaviours rather than focusing on numbers. The energy recommendations provided in the app by default promote weight maintenance. We advise those hoping to lose or gain weight to work with a healthcare professional, such as a physician or dietitian, for ongoing and more personalized support. Targets provided by a healthcare professional can be inserted into the app if desired.
Are new recipes published in the Pick Up Limes mobile app regularly?
Absolutely, new recipes are posted every weekday! We'll also periodically release themed recipe bundles on special occasions.
How can I get customer support with the Pick Up Limes mobile App?
You can contact us at support@pickuplimes.com for app-related questions and support. For help with a specific account, please share your account email, operating system (such as Android), and a screenshot if possible to help us troubleshoot 💌 You can also chat with us and other community members directly on our discord server.
Visit the support page for more FAQs